TNC Canada

Privacy Policy

Last updated: December 16, 2013

TNC Canada (the “TNC”) takes your privacy very seriously. This Privacy Policy applies to the following sites: www.tnccanada.ca (and each sub-domain associated with this URL) and other websites owned and/or operated by or for TNC Canada, including mobile sites (collectively, the "Sites"). By visiting the Sites, you are accepting the policies described in this Privacy Policy. If you do not agree with this Privacy Policy, you are not permitted to use the Sites. TNC Canada may revise this privacy policy from time to time. We will post any changes here, so be sure to check back periodically. Your continued use of the Sites after changes have been posted will constitute your acceptance of such changes.

What information we collect:  TNC Canada may ask for and collect from you personally identifiable information at various points throughout the site. Depending on the information and/or services you request, you may be asked to provide your name, email address, address, phone number, payment details, and similar information. Once you provide your personal information, you are not anonymous to TNC Canada.

Credit Card Information:  If you choose to provide your credit card information to TNC Canada we will use that information for the purposes for which it was provided.

How TNC Canada uses your information:  

TNC Canada may use your information:

·       To process and respond to inquiries and for the purposes for which you provided the information, such as to process donations, register or renew you as a member, purchase merchandise, or receive information about a project.

·       To personalize the content and improve the navigability of the Website.

·       To alert you to new projects, site features, special events and services.

·       To conduct surveys to measure your satisfaction with our service.

·       To enforce our Terms of Use.

Processing of information outside of Canada: TNC Canada may use affiliates and other service providers in the United States to process information for purposes such as managing our website. TNC Canada engages in due diligence to ensure that the information is reasonably safe from unauthorized access, collection, use, disclosure, copying, disposal or destruction. More specifically, TNC Canada:

• Takes reasonable steps to identify and select service providers that are capable of keeping information reasonably safe;

• Enters into contractual agreements with outside service providers and issues directives to affiliated service providers to ensure that information is kept reasonably safe; and

• Takes reasonable steps to administer its relationships with service providers to ensure that information is kept reasonably safe.

Who TNC Canada shares the information with:   TNC Canada may share your name and postal address (but not your email address) with its affiliates and with organizations that offer products or services that we believe may interest you pursuant to your consent.  TNC Canada may also share your information with third parties as permitted or required by law. 
  
Where and when TNC Canada collects information on the Website:  In addition to the information you knowingly provide, TNC Canada also collects the domain names and IP addresses used by people that visit us, as well as site usage statistics such as web browser types and page requests. This data is not usually personally identifiable, and is used to more efficiently operate TNC Canada’s business, prepare for network load demands, promote our organization and administer the Website. 

How we collect information:  In addition to the information gathered as described above, there is a technology called "cookies" that can be used to provide you with tailored information from a website.  A cookie is an element of data that a website can send to your browser, which may then – depending on your web browser’s settings – store it on your system.  For example, some pages on the Website use cookies so that TNC Canada can better serve you when you return to the Website.  Depending on the type of browser you use, you can probably set it to notify you when you receive a cookie, giving you the chance to accept or reject it.  However, please note that disabling cookies may prevent you from taking advantage of certain features on the Website. Please note that our system may not respond to some or all Do Not Track requests.

How we protect information:  TNC Canada has taken certain physical, administrative and technical steps to safeguard customer information which may include but are not limited to password restricted access to personal information and encrypting data where applicable. We make reasonable efforts to help ensure the security, integrity and confidentiality of customer information; however, no transmission or electronic storage of information can be guaranteed to be 100% secure.

Children: This Website is not directed toward children under 13 years of age nor does TNC Canada knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to TNC Canada.

Electronic addresses:  TNC Canada complies with Canada’s Anti-SPAM Legislation in using your e-mail address and other electronic addresses to the extent such legislation applies.

Your California Privacy Rights:  If you are a California resident, you are entitled by law to request an Information Sharing Disclosure. If you provide notice to the address below, we will provide you with a notice of your right to prevent sharing of your personal information as well as a cost-free means of doing so.  To receive such a notice, submit a written request to the address listed in the Access section below, specifying that you seek your "California Customer Choice Notice." Please allow thirty days for a response.

Access:  If you would like us to update your contact information or obtain access to your information, please call our Member Care Team toll-free at (800) 628-6860 Monday through Friday between 9:00 am and 5:00pm Eastern Time, contact us online or write us at:

Attn:  Member Care Team 
TNC Canada 
4245 N. Fairfax Drive 
Suite 100 
Arlington, VA  22203 USA

Links:   The Website contains links to third-party websites.  TNC Canada is not responsible for the privacy practices or the content of such websites. 
  
Contacts: 
 TNC Canada has designated an individual to be accountable for privacy compliance. If you have any questions, concerns, or suggestions regarding this privacy policy or privacy compliance, you may contact Bill Woodley, Director of Finance, TNC Canada at 250 City Centre Ave - Suite 506. Ottawa, ON   K1R 6K7.